Meet the Team - Jack Luxon-Walsh

Jack Luxon-Walsh is an experienced designer and product manager with a background in building customer-facing products that drive engagement and conversion.

With over a decade of experience across product design and management, Jack has worked on projects spanning lead generation, e-commerce, content monetisation, and digital platforms.

At March, Jack has worked on projects for clients including Healthy Back Bag and Grace Hinchen. His expertise includes product architecture, user experience design, product analytics, and customer adoption and retention. Driven by an entrepreneurial mindset and a problem-solving approach, he creates meaningful experiences that balance business goals with user needs.

We spoke to Jack about his favourite March project to date, his dream holiday destination, and why he’s already being shown up by his 4-year-old daughter.

9 Questions with Jack

What’s the best piece of career advice you’ve ever received?

When I was early in my career, someone told me that if you ever think you’re the smartest person in the room, you’re probably not. It was a great piece of advice from an experienced leader coaching the youthfully arrogant. But since then, having that mantra in my head has allowed me to actively listen and engage, which is an important part of what we do as designers.

What's been your favourite project to work on at March?

There’s been so many! I think the one that sticks in my mind was for the Business Design Centre. It was a branding exercise for the 160 year anniversary for the opening of the agricultural hall. We had a lot of ideas but we were able to meld the modern brand with the traditional stained glass of the building. The result was beautiful.

Describe your approach to design in three words

Research
Application
Evolution

What inspires you?

I’ve had this question a lot over the years, and the thing is it’s not any one person or thing as such, but the process itself. I love seeing problems solved, and the creative methods people use to arrive at the conclusion encourages me to be better. That’s what makes me strive for perfection (which I am well aware is unobtainable).

What's your favourite brand and why?

This is a hard one, but the one that comes to mind is Carhartt workwear. They’ve evolved their style but kept their American cowboy authenticity throughout. It’s that or Desertscene. Heavy metal is a big passion of mine, and seeing the brand evolve into multiple festivals, all with their unique offering across the globe, is great to see.

If you hadn’t pursued a career in design, what might you have done instead?

I have always wanted, and still want to, become either a firefighter or a lumberjack. The former to help people and the latter because it just looks like a rewarding and fulfilling occupation.

What are you most proud of?

Right now it’s my daughter. She’s only 4 but is already making me look like an imbecile. Can’t wait to see what the future has in store for her.

How do you like to spend time away from your desk?

Full disclosure, I’m a massive geek. Currently I’m trying to build my own Indie Pixel RPG, but I keep getting distracted by video games, anime, manga and the pub. You’ll find me in the corner by the fire reading a book most Thursday evenings.

And finally, what’s your dream holiday destination?

I’m going to be rubbish and say two places. Vietnam is the first, as I spent a month there previously and fell in love with the country. Would love to go back for longer!

The other is Santiago De Compostela in Spain. It’s a beautiful old town of bars, cafes, restaurants and markets. Plus the museums are fantastic. I would recommend everyone go once in their life, but go out of season. No tourist traps are open!